Professional boundaries protect everyone involved in direct support work. They ensure relationships remain healthy, respectful, and focused on the individual’s needs.

Many people receiving services have experienced trauma, whether through medical experiences, loss, neglect, or repeated lack of control. Trauma-informed care recognizes this reality and adjusts support accordingly.

Challenging situations are part of direct support work. Knowing how to de-escalate safely and respectfully is a critical skill for every DSP.

One of the most complex parts of direct support work is balancing personal choice with health and safety. DSPs navigate this challenge every day.

There is no such thing as a “typical” day in the life of a Direct Support Professional (DSP). Some days are predictable and calm. Others are fast-paced, emotional, or unexpectedly challenging. What remains constant is the responsibility DSPs carry and the impact they have on the lives of the people they support.